Microsoft also provided a link to the below article, which relates to the Outlook Flashing issue generally and their roadmap. So supposedly people on latest C2R office should be patched. Theįix is known as Large Addressing Aware (LAA).
but updates have been released for Office 2016 32bit Click-to-run to address the problem by Microsoft. The overall fix is basically to use 64bit Office as it has more capacity for memory than 32 bit office. Try to address more than Outlook can handle it starts to flash / crash. They advise that Outlook 32bit can only address 4GB of system memory whereas the add-ins can address 8GB. They say that the underlying problem is due to the way that Outlook addresses memory. Just came off the phone from a 2 hour long call with Microsoft regarding Outlook flashing. This is on behalf of a Mimecast forum member called Andy Fisher: Has anyone else had any success with latest updates? The users that I pushed the latest updates to are reporting that their Outlook has stopped flickering. After the monthly update the same set of emails open just fine - no flicker. The flickering would always start before they all opened. Previous to that update I could consistently trigger the flashing by selecting around 40-50 emails from the Inbox, right-clickingĪnd selecting Open. Late last week we put a number of PCs onto the Monthly channel after which they updated to Version 1712 (Build 8827.2148). Disabling hardware graphics acceleration.
Other things we have tried with limited or no success include: Our other 3rd party add-ins are iManage FileSite and Email Management, and DocsCorp pdfDocs. We're on Windows 7 64 bit with 32 bit Office dual monitors, and have Mimecast (v7.4 R1) amongst our list of Outlook add-ins.ĭisabling Mimecast has alleviated the issue for some users but hasn't completely stopped the flickering. I've also been battling this issue across my fleet of Dell Optiplexes since rolling out Office 365 Pro Plus mid-to-late last year.
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